Bankpage policiesWhat the plan covers
The plan offers unlimited access to Bankpage’s website, document and workspace tools. “Unlimited” describes platform access; operational batch sizes, API rate limits, available capacity and connected providers’ limits still apply. The plan does not promise unlimited external spending or a particular business outcome.
Review the Pricing page for the current offer. Any applicable tax, payment schedule and total payable must be disclosed in the specific payment arrangement before you agree to pay.
The trial and current billing position
The advertised trial lasts three days. Automated subscription billing, recurring payment collection and a self-service billing portal are not currently implemented in Bankpage. Account registration itself does not create an automatic payment or an automatic charge at the end of the trial.
Any paid subscription must be established through a separate, clearly communicated payment arrangement. Its start date, trial timing, billing period, payment method, renewal terms and cancellation process must be provided before payment is authorized. Do not assume that a particular account’s access period establishes a recurring payment agreement.
Costs outside the subscription
Domain registrations and renewals, AI and image usage, external hosting, payment processing and other connected-provider charges are separate where applicable. Review those providers’ prices and terms before ordering. The Bankpage trial does not make provider actions free. Stopping your Bankpage use does not automatically cancel a domain, hosting service or another provider’s subscription.
Stopping or cancelling access
You may stop using Bankpage at any time. For an existing paid arrangement, use the cancellation method stated in that arrangement or contact account support and request written confirmation of the effective date and any remaining charges. Account deletion, cancellation of a paid arrangement and cancellation of external services are separate requests. Export any work you need before requesting closure.
Refunds and billing concerns
If you believe a payment was incorrect, duplicated or connected to a service that was not provided as agreed, contact us with the payment date, amount, reference and a description of the issue. We will assess the request against the specific agreement, service provided and applicable law.
This policy does not promise an automatic refund, a fixed refund window or an automatic pro-rata calculation. It also does not exclude any mandatory consumer right or remedy. Payments made directly to an external provider are governed by that provider’s agreement and applicable law; Bankpage cannot promise a refund on the provider’s behalf.
Use the support channel provided with your Bankpage account, or write to NOCOMP FZCO at IFZA Business Park, DDP, Premises Number 43483-001, Dubai Silicon Oasis, Dubai, United Arab Emirates. Include your account identifier and enough detail for us to understand the request. Do not send passwords, API secrets or full payment-card details.
Changes to the offer
The offer may change for future subscriptions. A change shown on this website does not by itself authorize a new charge or change an existing paid arrangement. Material changes to that arrangement must be communicated before they apply, subject to its terms and applicable law.